Qualifications Summary

I am a System Administrator with over a decade of experience in IT, including three years specializing in PowerShell automation, device management, and cloud technologies. I hold certifications such as Cisco Certified Network Associate (CCNA) and Microsoft Certified: Endpoint Administrator Associate, showcasing my expertise in networking and modern device management. I have extensive experience in managing hybrid environments, including Active Directory, Microsoft Intune, and Microsoft 365. My expertise includes deploying operating systems using MDT.

Technical Skills

Core Technologies

  • PowerShell
  • Entra & Active Directory
  • Azure DevOps
  • Microsoft Intune
  • Docker
  • Bicep

Soft Skills

  • Teamwork
  • Collaboration
  • Continuous improvement

Languages

  • English (Native)
  • Spanish (High proficiency)

Professional Experience

System Administrator

Systech Ltd, Gibraltar (2022 – Present)

  • Standardized server setup with PowerShell DSC for App Pools, reducing configuration time by 40%.
  • Created a script to remove security software, cutting manual effort by 30% without disrupting users
  • Enhanced security by applying least privilege principle with Entra PIM and implementing Entra Conditional access
  • Led the implementation of device management using Intune, including compliance policies, update rings, app deployments, and configuring devices like laptops and tablets for specific use cases such as kiosks.

Senior Support Technician

Systech Ltd, Gibraltar (2019 – 2021)

  • Developed group policies for Windows systems and deployed software using MSIs or scripts
  • Published a PowerShell module using TFS pipelines and artifacts to share with the team
  • Led the support team for multiple projects and mentored junior technicians

Support Technician

Systech Ltd, Gibraltar (2015 – 2018)

  • Resolved technical issues promptly, improving overall client satisfaction rates
  • Conducted regular system maintenance and updates, ensuring optimal performance and security
  • Installed, configured, and extended MDT for custom operating system deployments, improving team deployment speed by 20%

Certifications

  • Cisco Certified Network Associate (Sept 2023)
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals (October 2022)
  • Microsoft Certified: Azure Fundamentals (June 2022)
  • Microsoft 365 Certified: Endpoint Administrator Associate (May 2021)

Education

BA (Hons) Multimedia Design - De Montfort University (2004)

Extracurricular Activities

  • Active technical blogger
  • Community participant on Discord and Reddit
  • PowerShell workshop facilitator at work